Who we are?

At NovaPortugal, we believe in excellence through human connection - a service built by people, for people. In a sector where trust and proximity make all the difference, we put the customer relationship at the center of everything we do.

We understand

the reality of small and medium-sized businesses in the air cargo sector, offering a personalized, accessible and effective approach.

We combine

operational experience with genuine attention to the day-to-day needs of our partners, because we know that success is built on availability, rigor and long-term trust.

History & Evolution

NovaPortugal

is a young company that has been operating in the cargo general & sales agents segment for just over 4 years.

Backed

by a dedicated and experienced team, NovaPortugal stands out for its personalised, agile and quality-driven approach to air cargo representation.

Founded in 2021,

it is currently owned by Joana Duarte Nunes, majority shareholder, a business woman with a strong background in the freight forwarding sector, and Tiago Gonçalves, minority shareholder, with over 20 years’ experience who has worked with a wide range of airlines.

Commitment, Knowledge & Precision

Choosing NovaPortugal means placing your trust in a team that values neutrality, transparency, and professionalism.

We believe

in genuine partnerships — based on mutual trust and long-term collaboration — and our mission is to represent each airline with full identity, consistency, and operational alignment.

Our commitment

goes far beyond the commercial front. We act as an extension of our Airline Clients' teams, offering tailor-made support and promoting their brand as if it were our own.

From day one,

we have upheld the highest standards of service quality, adapting to the specific needs of each client, and ensuring that every action we take contributes to the growth, efficiency and reputation of our partners.

Request a quote or contact us for fast and secure airline representation.

Meet Our Team

Joana Nunes

Managing Partner - Lisbon

Tiago Gonçalves

Cargo Manager - Lisbon

José Carlos Coelho

Cargo Operations - Lisbon

Gonçalo Almeida

Cargo Operations - Lisbon

Lilian Freitas

Administrative Assistant