Frequently Asked Questions

Is the training certified?

Yes, especially for IATA-related modules like Dangerous Goods Handling.

Do staff receive ongoing training?

Absolutely. We offer both onboarding and continuous training sessions.

What makes your customer service training different?

We focus on responsiveness, empathy, commercial awareness, and adapting to the identity of the airline we represent.

We’re here to help you

Contact Us

Request a quote or contact us for fast and secure air cargo solutions.

Email

office@novaportugal.pt

Phone Number

Lisboa: +351 215 922 745
Porto: +351 220 920 742

Lisboa: Terminal de Carga do Aeroporto Humberto Delgado, Edifício 134, Piso 2, Gab. 2240, 1750-364 Lisboa

Porto: Terminal de Carga do Aeroporto Francisco Sá Carneiro, Piso 2, Sala 215, 4470-558 Porto

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